Error Number 0x80040707, DLL Function call crashed: GetHostnameDLL.GetHostname

Question

Trying to install Oracle Database 11 g Express Edition and received the above error

how do i fix this?

Answer 1

Hi,

Thank you for posting your question in the Microsoft Community!

Which antivirus are you using on your computer?

Installing might be interrupted by other application on your computer, let’s try the following methods and check the issue status.

Method 1:

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135/en-us

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Method 2:

Run the fix it from the following link and check the issue status.

Fix problems with programs that can't be installed or uninstalled.

http://support.microsoft.com/mats/Program\_Install\_and\_Uninstall

Method 3:

You can also try installing Windows 7 compatibility mode.

Making older programs compatible with this version of Windows.

http://windows.microsoft.com/en-GB/windows-8/older-programs-compatible-version-windows

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Regards,