Windows Update folder missing in registry windows 8.1 pro

Question

My windows update is not opening, just loading continually. I realized that the windows update folder in the registry editor is missing. how do I solve this.

Answer 1

Hi,

Welcome to Microsoft Community forum. Let me assist you with your concern.

• Are you facing issue opening Windows update or installing?
• Did you make any changes to Windows Registry?
• Which Windows update folder are you referring to in Windows Registry?

There are several reasons why the PC stops responding while it’s checking for updates, or while it’s installing updates. I would suggest you to Follow the troubleshooting steps from this Wiki article and check if it helps:

Windows Update Troubleshooting Guide - Windows 8.1

http://answers.microsoft.com/en-us/windows/wiki/windows8\_1-windows\_update/windows-update-troubleshooting-guide-windows-81/0d7bc07d-0b14-4d53-b20b-8c92d502ef8c

You may also refer this Microsoft article to troubleshoot the issue with Windows Update.

Troubleshoot problems with installing updates

http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-8

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.