Bitlocker / Encryption option is missing

Question

Greetings Microsoft,

 I have a lenovo y-50-70 laptop loaded with Windows 8.1. while searching for enabling the bitlocker feature one has to be logged in with the Microsoft account and I did the same but still i am unable to fetch the same. Can someone help me regarding this ? 

I am unable to use the BITLOCKER feature and I am logged in with the MICROSOFT account. please do help me with this. 

Thank you

Answer 1

Hi Atul,

Thank you for letting us know your concern.

I would suggest you to go through the below links and check if that helps:

http://windows.microsoft.com/en-us/windows-8/bitlocker-drive-encryption

You may also refer the answer given by DrewG.33 and check if that helps:

https://social.technet.microsoft.com/Forums/en-US/40e95c35-8232-46ba-a6b6-618020a5525c/bitlocker-no-option-to-encrypt-data-drive?forum=w8itprosecurity

Additional Information:

https://technet.microsoft.com/en-us/library/hh831507.aspx

Keep us posted if you face any issues on windows in future. We will be glad to help you.

Answer 2

Hi Atul

Sorry for inconvenience cause to you

What troubleshooting steps you have taken ?Here are some same article

• BitLocker option missing from Control Panel
• BitLocker option missing from Control Panel
• bitlocker partition missing
• cannot remove bitlocker encryption
• Bitlocker encrypted drive missing

I have tried switching to the Microsoft account and then again went to the PC info setting the encryption settings are not visible yet. 

The link given to the answer in "BitLocker option missing from control panel" is not working please do see to it as the problem still persist. 

None of these were helpful

Thank you

Answer 3

Hi Atul

Sorry for inconvenience cause to you

What troubleshooting steps you have taken ?Here are some same article

• BitLocker option missing from Control Panel
• BitLocker option missing from Control Panel
• bitlocker partition missing
• cannot remove bitlocker encryption
• Bitlocker encrypted drive missing