Getting blue screen and getting an error code 1e.

Question

<Original title : help blue screen ..my 1st time to encounter this problem dont know what to do...thanks>

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 13321

Additional information about the problem:

  BCCode: 1e

  BCP1: FFFFFFFF80000004

  BCP2: FFFFF88001461AD4

  BCP3: 00000000000B2400

  BCP4: FFFFF8A0041E0B40

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

Files that help describe the problem:

  C:\Windows\Minidump\012115-18454-01.dmp

  C:\Users\Jayson\AppData\Local\Temp\WER-127140-0.sysdata.xml

Answer 1

sir this appeared recently with another code error..... i used ccleaner to clean my pc...would it affect it?

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 13321

Additional information about the problem:

  BCCode: 7f

  BCP1: 0000000000000008

  BCP2: 0000000080050033

  BCP3: 00000000000406F8

  BCP4: FFFFF800044CE18F

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

Files that help describe the problem:

  C:\Windows\Minidump\041215-16629-01.dmp

  C:\Users\Jayson\AppData\Local\Temp\WER-115690-0.sysdata.xml

again sir more thanks

Answer 2

sir i started experiencing the problem when i recently played 

Yu-Gi-Oh! Power of Chaos...but the game was a plug in play type so i dont  

need to install it..another problem was was monitor have a red line at the bottom of the screen almost half a centimeter in size....im not sure if it cause by software because once you print screen it and pasted it in paint.....its normal  my suspicion would be its hardware but im not sure  what it is...thanks...

hope you could help much

Answer 3

Ok sir thank you for your help...

Answer 4

****We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

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Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here

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