Regedit close up, runtime error and net frameworks.

Question

Hello guys, im having this trouble, everytime i try to open the registry folder with "regedit" command,, it close up automaticallly after 1 second, also i cannot add new keys to it or when i try to execute some "exes" files to install something, an error shows up with it:

Common Language Runtime Debugging Services. The script is as follows...

"Application has generated an exception that could not be handled Process id = Ox1764(5988), Thread id = Ox558(1368)"

Then there is a box with "Click OK to terminate the application or Click Cancel to debug the application" 

And also i cannot execute some external programs, like "ccleaner" o "malwarebytes", i click on them and just nothing happen... but this doesn't happen with them all, i can run for example "skype" without any trouble so i dont have an idea. This is happening suddenly since like one week ago, i been using my lap for one year and this never happened.

I have tried alot of things like trying to repair net.framework, runtime, cleaning my laptop but nothing helps.

When i run my laptop on safe mode, everything works, i can execute everything without troubles and install things, so i dont know what going on, it would be really useful some help guys.

Im running Windows 8.1 on a dell laptop inspiron 14z

Thanks

Answer 1

Hello Sernad,

Thank you for posting your query on Microsoft Community.

I can understand the inconvenience caused to you and I appreciate your efforts towards resolving the issue. I will certainly help you with this issue.

If the issue does not appear in safe mode, there could be possibility of some background programs conflicting with the smooth running of the computer. To help troubleshoot error messages and other issues, you can start the laptop by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot". A clean boot helps eliminate software conflicts. Check if it helps.

Refer to the link below on instructions to get in clean boot state:

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

I would also suggest you to run a full computer scan with the Microsoft Safety Scanner to make sure that the computer is virus free.

Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Important this section, if you modify the registry incorrectly, then serious problems might occur in Windows. Therefore, make sure you back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows?

Hope the information helps. Let us know if you need further assistance with Windows related issues, we’ll be glad to assist you.

Thank you

Answer 2

Hello Sernad,

I am glad to know that we were able to fix the issue. Your efforts to resolve this problem is very much appreciated.

Please feel free to reply, in case you face any other issues with Windows in future.        

Thank you

Answer 3

Hello Amit.

I really appreciate your help and i want to thank you so much for it. I followed your steps with the **full computer scan with the Microsoft Safet Scanner.**I runned it on safe mode and aparently a "worm" and another stuff was invading my pc, so this tool detected it and cleaned everything. Now im running my laptop normally and i can run any program without trouble and the registry doens't close up anymore.

I can't be more grateful with your help, if any problem persist, ill try to contact with you again. Thank you so much, we can end this as a problem solved :).