Microsoft visual C++ runtime Library Assertion failed

Question

Hi there,

I was using my computer but was then abruptly greeted by the error shown below. I did not recall any programs crashing before and had only used Photoshop and google chrome shortly before that. I don't quite understand what is causing this issue, though I suspect it has something to do with the Vulcan Javascript.  I pressed retry the first time this error popped up, and after a while it popped up again. I have tried pressing retry a second time and so far it seems the error is not showing up, so I am a little confused what is going on. Will anyone be kind enough to kindly guide me towards a solution so I can resolve it if it shows up again? Thanks and have a pleasant day ahead :) 

Answer 1

Apparently it seemed to be an issue related to illustrator. Somehow I was figuring out some stuff with illustrator and opened to check, and was greeted with an error message. On looking deeper into the problem, I realized it was an issue with the vulcan service.ai plugin. I stopped adobe creative cloud shortly after and restarted it since it did not seem to respond, and my illustrator opened as usual. The error described above also seem to have gone away, so I guess this may be the solution to the problem?

Answer 2

Hello,

Thank you for sharing your experience and resolution on Microsoft Community. We really appreciate your efforts and time which you spent on resolving the issue. This information shared by you will benefit other community members to solve their similar issues.

In addition to that, you are always welcome to post your queries on Microsoft Community forum. We'll be glad to assist you again.

Regards,