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google chrome running in processes cannot remove

Anonymous
2014-11-12T12:41:54+00:00

I removed google chrome from my computer but It is still running in the processes. I tried to delete it from the process but it says it is open somewhere and will not let me delete it. the process is called  Brdjerfdtox.exe Google chrome. Please help.  I also get a message that google chrome is trying to start even though I have removed it.

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-11-12T19:48:03+00:00

    I used Mcaffe to shred the file and my problem is solved. Thanks for the Help

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  2. Anonymous
    2014-11-12T19:31:11+00:00

    I am running Mcaffe

    If you are using McAfee as your antimalware provider it would be best to seek assistance from McAfee Support or the McAfee Forum:

    http://service.mcafee.com/default.aspx

    https://community.mcafee.com/community/home

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  3. Anonymous
    2014-11-12T19:21:06+00:00

    I am running Mcaffe

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  4. Anonymous
    2014-11-12T17:12:55+00:00

    I took a screen shot of the problem I am talking about so maybe it will clarify.

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  5. Anonymous
    2014-11-12T14:53:59+00:00

    See this thread: http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/trojanclickerjschrojecta-constantly-detected-and/431dac13-b950-44b1-8061-6a41c8688fcb?page=5&tm=1415803607144

    We’re seeing reports on the forums of other malware removal programs that this is an ongoing issue and the malware removal vendors are all having difficulties identifying a permanent detection/removal for the malware.

    Until MS (or the other vendors have  a permanent fix - you didn't tell us what antimalware program you are using) I suggest you follow the suggestions in the post of bhringer dated November 12, 2014 which is on page 5 of the thread.

    Regards...

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