Windows defender /down load stuck

Question

hi.

 down loading update to windows defender and it goes about 30 % and hangs. did a troubleshoot repair used windows update repair it said it fix it and down load file was moved.  yet down load from windows defender update in the program and it hangs-

holding at 1 hr. 

  oh yes no problem be this , last3 updates failed  kb22676602 -1.209.1370.0 11/2/15

KB2267602 (Definition 1.209.1402.0) 11/2/15 -- KB2267602 (Definition 1.209.1468.0) 11/3/15

[Moved from Windows]

Answer 1

Hi Michael

When Defender has a problem with an update, you can manually download and update Defender. This can reset Defender and cause the updates to start working properly.

Follow these steps.

Go to the following website.

Updating your Microsoft antimalware and antispyware software:

https://www.microsoft.com/security/portal/definitions/adl.aspx

Scroll down to the Manually download the latest updates section.

In the Windows Defender in Windows 8.1 and Windows 10 section, click the 32-bit or 64-bit version for your system.

 Download the update to your Desktop. Double Click the mpam-fe.exe file and click the Run button to install the Definition Update.

Let us know the results.

Regards

Answer 2

Hi Michael,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

1. When you say troubleshoot repair, what are you referring to?
2. Have you installed any third party security software?

I suggest you to try the steps below and check if it helps.

Restart the computer and check.

Also try in Clean Boot.

This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. It starts Windows by using a minimal set of drivers and startup programs.

How to perform a Clean Boot in Windows: http://support.microsoft.com/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting" in the above link.

Also, try to run the Windows Update Reset Components manually and check if it helps.

Open Command Prompt and run the commands in the link below.

(Type cmd in Search or Press Windows Logo Key+X. Click on Command Prompt admin).

https://support.microsoft.com/en-us/kb/971058  (Applies to Windows 10 also)

Registry disclaimer

Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Answer 3

Windows Defender update KB2267602 stuck at installing definition update 1.213.1075.0.

I followed Ronnie Vernon's answer / suggestions to download the files (mpam-fe.exe) to my desktop for my system (Windows 10 32 bit) and manually install the security updates. After double clicking the file no further action was required. My security system still was not updated after several checks. I close all open files and restart my computer.  My security system was updated.

Thank you gentlemen!

Daniel