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6 digit code

Anonymous
2015-10-30T20:57:04+00:00

how do i get my 6 digit code, microsft are closed at the moment, in the uk

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2015-10-30T21:09:12+00:00

    What 6-digit code are you referring to?

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  2. Anonymous
    2015-10-30T21:31:22+00:00

    How do you know you need a 6-digit code for online remote assistance?  Please provide a complete explanation of what you're trying to accomplish and why.

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  3. Anonymous
    2015-10-30T21:12:31+00:00

    the one for online remote assistance, kind regards lee

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  4. Anonymous
    2015-10-30T21:36:23+00:00

    By selecting the ‘I accept’ option of Remote Assistance support from Microsoft, you agree that during this session, the support professional may capture screen shots for quality and/or training purposes. 

    If you do not choose to accept screen shots being captured, please select the ‘I do not accept’ option and request other quality support options such as phone or chat support.

    Once you accept screen shots being captured, please close all windows or documents that may contain personal information.

    **Please check the code and re-enter. If you continue to have an issue please consult with your support representative.**Enter your 6-digit code:

    Note: LogMeIn (LMI) Rescue is a 3rd party remote assistance product that is currently used to provide remote support to Microsoft customers. Microsoft support uses the Enterprise version of LogMeIn Rescue as the primary Remote Desktop Assistance tool to troubleshoot and resolve customer issues.

    i'm trying to get remote assistance so they can take over my laptop to try fix my hardware issue, regards lee

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  5. Anonymous
    2015-10-30T21:53:24+00:00

    How was the code supposed to be delivered?

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