Skype Error in Windows 7 - Exception EAccessViolation in module ntdll.dll at 000329F8.

Question

Hello,

I have got Windows 7 Ultimate x64 and Skype Version 7.17.85.106 [the last update].

Every time I click on Quit Skype a message comes up [brought to front on top of the Quit-Skype window].

The application error isException EAccessViolation in module ntdll.dll at 000329F8.

It happens every time, even when I do not sign in but just quit Skype.

Thank you,

Francis UK

Answer 1

Hi,

For problems with Skype you will have to contact Skype Support, as you say this happened with the last Skype Update.

These Forums do not offer Support for Skype.

"How can I contact Skype Customer Service?"

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

Skype offers help and support through:

• The Skype Support website
• The Skype Community
• The Heartbeat blog
• Skype blogs
• Email and Live chat (for eligible customers)

To get help with the issue you’re experiencing:

1. Go to the Support request page.
2. Select the topic you need help with and the problem you’re experiencing. Some information that might help with your problem is displayed.
3. If you still feel that the information doesn’t help, click the Continue support requestbutton at the bottom of the screen.
4. Select your contact method. We recommend that you check our Skype Community first.
5. If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

Cheers.