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Finish Installing Device Software

Anonymous
2015-10-10T21:55:13+00:00

Windows 8.1 maintenance wanting to finish installing device software.  How can I know which device it refers to?  Settings suggest this happens automatically. Wondering why this message appears.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-10-11T13:05:00+00:00

Hello Rebecca,

Welcome to Microsoft Community.

This issue might occur when any program is being installed or updating in the background. You may try the following and check if it helps.

Step 1: Clean Boot

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. To know more, follow the article below:

http://support.microsoft.com/kb/929135

Note: After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.

Step 2: Run the System Maintenance troubleshooter

Run System Maintenance troubleshooter to diagnose the exact issue. This troubleshooter will detect and resolve the basic issues or settings which might cause this issue.

Follow the steps mentioned below.

 a. Press “Windows key + W”.

 b. Type “Troubleshooter” without quotes in the Search box and hit enter.

 c. Select “System and Security”.

 d. Select “System Maintenance” under System options.

 e. Follow the on-screen instructions to run the troubleshooter.

If the issue persists, try to restart the "Windows Installer service", to do so, follow the steps below:

  • Press Windows + R on the desktop screen.
  • Type services.msc and hit enter.
  • Scroll down to the "Windows Installer" service and double click on it.
  • Click on Restart service to restart the service.

Hope this information was helpful.

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  1. Anonymous
    2015-10-20T13:46:26+00:00

    This was not helpful.  I found out what I needed to know via another avenue..

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  2. Anonymous
    2016-03-19T16:33:57+00:00

    what other avenue - this message was on my machine this am.

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  3. Anonymous
    2015-11-08T11:29:20+00:00

    Hi,

    It is good to note that you were able to find out the root cause of your issue. We really appreciate your efforts and time which you spent on resolving the issue. If you will share the resolution on the forum then it will definitely help other community members facing the same issue to resolve their issues.

    In addition to that, you are always welcome to post your queries on Microsoft Community forum. We'll be glad to assist you again.

    Regards,

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