splash.dll

Question

splash.dll

Anonymous

I am trying to run my Singer software and get an error message that I am missing splash.dll in my system and cannot run the software. I run Windows 8.1 Can anyone help? I have a computer that has no disc drive and the software was loaded at BestBuy when I bought the computer 3 years ago.

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2 answers

Answer 1

Are you sure it's splash.dll and not cf_splash.dll? The latter file belongs to the Singer Futura while the former has been identified as a virus. http://www.herdprotect.com/splash.dll-dd8942c7ffeff913fff467e580f90b86427fb6c4.aspx

As a precaution, download the free version (orange download button) of Malwarebytes and run a full scan: https://www.malwarebytes.org/

Answer 2

Hello,

Thank you for visiting Microsoft Community.

As per the description, I understand that you’re facing issues running your Singer software and getting an error splash.dll missing. I will certainly help you with the issue.

I would like to know a few information:

1) Which software are you trying to install?

2) Do you have the setup file for the Software on your PC?

Also, I would suggest you to follow the steps mentioned below:

Method 1:

Use the System File Checker tool to repair missing or corrupted system files

Please refer to the following link to run system file Checker:

https://support.microsoft.com/en-us/kb/929833

Method 2:

Uninstall and Reinstall the program and check if it works.

Hope this information helps.

Please provide us the required information to search more about this and understand the issue more clearly and we will be glad to offer our assistance.

Thank you.

Sincerely,

Ankit Rajput

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2 answers