error 0X800f0214

Question

When installing ( a spert  pos88III printer ) driver, an error message appears saying that the action could not be completed - error 0X800f0214. The printer is shared and my firewall is set off. I have absolutely no idea on what to do and would be grateful getting tips and info.

Answer 1

Hello,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

1. What is the exact make and model no. of your printer?
2. Did you make any changes prior to the issue?
3. Do you have the related printer driver discs to install the printer?

The issue may arise if the printer driver package of the printer model is either not installed properly or has got corrupted. In order to diagnose and fix the issue, I would suggest try the following methods and check if the issue persists.

Method 1:

Run the printer troubleshooter and check if it helps. It makes sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.

Open the Printer troubleshooter

If the issue still exists, try the next method.

Method 2:

Try uninstalling and reinstalling the latest full feature printer drivers and check if the issue persists.

Step 1: Uninstall the printer drivers installed in the system

• Open Programs and Features, by click Start >Control Panel >Programs and Features.
• Locate and select the Epson printer drivers in the list of programs.
• Click Uninstall and follow the onscreen instructions.
• Reboot your system.

Step 2: Reinstall the printer drivers

Reinstall the latest drivers from the manufacturer's website compatible with Windows 7.

***Find and install printer drivers in Windows 7***

Additional information:

***Fix printer problems***

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,