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Microsoft.Net Framework

Anonymous
2016-01-06T15:39:33+00:00

I am getting a root element missing error when I try to run Endicia postage software.  I have tried uninstalling and reinstalling, updating, updating microsoft, unistalled all of my virus programs.  

Here is my debugger file:

See the end of this message for details on invoking 

just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

System.Xml.XmlException: Root element is missing.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlTextReaderImpl.Read()

   at System.Xml.XmlTextReader.Read()

   at System.Xml.XmlReader.MoveToContent()

   at System.Data.DataSet.ReadXml(XmlReader reader, XmlReadMode mode, Boolean denyResolving)

   at System.Data.DataSet.ReadXml(String fileName, XmlReadMode mode)

   at Endicia.Galaxy.Form1.GetJan2016CountryFileResetDone()

   at Endicia.Galaxy.Form1.Form1_Load(Object sender, EventArgs e)

   at System.Windows.Forms.Form.OnLoad(EventArgs e)

   at System.Windows.Forms.Form.OnCreateControl()

   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)

   at System.Windows.Forms.Control.CreateControl()

   at System.Windows.Forms.Control.WmShowWindow(Message& m)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)

   at System.Windows.Forms.ContainerControl.WndProc(Message& m)

   at System.Windows.Forms.Form.WmShowWindow(Message& m)

   at System.Windows.Forms.Form.WndProc(Message& m)

   at Endicia.Galaxy.Form1.WndProc(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************

mscorlib

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

Endicia Professional

    Assembly Version: 1.0.5835.26278

    Win32 Version: 1.0.5835.26278

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/Endicia%20Professional.exe

System.Windows.Forms

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34251 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System.Drawing

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34270 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

System

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34238 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

EndiciaProfessional.Common

    Assembly Version: 1.0.0.0

    Win32 Version: 1.0.0.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/EndiciaProfessional.Common.DLL

System.Xml

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Xceed.Grid

    Assembly Version: 3.8.9123.8250

    Win32 Version: 3.8.9123.8250

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/Xceed.Grid.DLL

System.Data

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

System.Core

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

System.Data.DataSetExtensions

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Data.DataSetExtensions/v4.0_4.0.0.0__b77a5c561934e089/System.Data.DataSetExtensions.dll

System.Numerics

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll

Xceed.Validation

    Assembly Version: 1.2.9123.8250

    Win32 Version: 1.2.9123.8250

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/Xceed.Validation.DLL

Xceed.Editors

    Assembly Version: 2.5.9123.8250

    Win32 Version: 2.5.9123.8250

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/Xceed.Editors.DLL

Xceed.UI

    Assembly Version: 1.3.9123.8250

    Win32 Version: 1.3.9123.8250

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/Xceed.UI.DLL

System.Configuration

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

Accessibility

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

EndiciaProfessional.AddressBook

    Assembly Version: 1.0.0.0

    Win32 Version: 1.0.0.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/EndiciaProfessional.AddressBook.DLL

Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

FirebirdSql.Data.FirebirdClient

    Assembly Version: 3.0.0.0

    Win32 Version: 3.0.0.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/FirebirdSql.Data.FirebirdClient.DLL

System.Transactions

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll

FB_965910463_Assembly

    Assembly Version: 0.0.0.0

    Win32 Version: 3.0.0.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Endicia/Professional/FirebirdSql.Data.FirebirdClient.dll

System.Web

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34280 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll

System.EnterpriseServices

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll

System.Data.Entity

    Assembly Version: 4.0.0.0

    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Data.Entity/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Entity.dll

Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Microsoft.GeneratedCode

    Assembly Version: 1.0.0.0

    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

For example:

<configuration>

    <system.windows.forms jitDebugging="true" />

</configuration>

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

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  1. Anonymous
    2016-01-07T15:22:52+00:00

    Thank you for the ideas.  None of them worked :(  I have tried to do a system restore but it won't allow me to, I've uninstalled all programs since the problem started, cleared my cache, deleted my downloads folder.  I do not know what else to do.  I've also tried upgrading to windows 10, came back to windows 7, ran every virus scan I can possibly think of.  

    Nothing works or fixes the problem.

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  2. Anonymous
    2016-01-07T10:13:33+00:00

    Hi,

    Thank you for posting your query on Microsoft Community.

    As per the description, I understand that you are getting an error message.

    This might have occurred due to third party application conflicts.

    Try the Methods.

    **Method 1:**I suggest you to perform clean boot and check, using this Microsoft Article because may be a third party application is causing this issue.

    https://support.microsoft.com/en-us/kb/929135

    **NOTE:**A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality when you perform a clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network, network policy settings may prevent you from following these steps.

    https://support.microsoft.com/kb/929135

    Once you perform clean boot do refer to the section “How to reset the computer to start normally after clean boot troubleshooting” to boot the computer in normal mode.

    Method 2:

    I would suggest you to perform a SFC Scan and check if it helps.

    Refer to the following link given below.

    https://support.microsoft.com/en-us/kb/929833

    Note: While performing SFC Scan I would recommend you to make sure that there are no applications or programs running on the back ground.

    Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

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