Windows Updating Issues, gives the error code : 80070050

Question

I have had my computer since March of this year and for some time recently I have been unable to update my computer at all for any windows updates. I have Windows 8.1 right now and none of the updates are working and I am unable to update to Windows 10. Sometimes I will turn my computer on and it will say that it is going to update, but after a while it says something like, Windows was not able to complete the update, undoing changes. This has been going on for a while and recently I have wanted to update to Windows 10 but I have not been able to do that. I ran the Windows Update Troubleshooter, and it gave me three problems, which it said it had fixed, but I still am not able to update.

When I tried to update to Windows 10 I got the error code, 80070050. Every time I run the Windows Update Troubleshooter I get the same 3 errors, which it says have been fixed every time.

1. Service Registration is missing or corrupt
2. Windows Update Error 0x80070057
3. Problems installing recent updates

Really all I want to do right now is update to Windows 10, so please help me!

Answer 1

Hi,

Thank you for the response.

This issue may arise when there are issues with the Windows update components. Try the following methods to fix the issue.

Method 1: Run the Windows Update Troubleshooter

Try to run the Windows update troubleshooter, it will detect and resolve the most common issues with the Windows updates. To do so, follow the link below. You may also follow some other common solutions on the same articles.

https://support.microsoft.com/en-us/gp/windows-update-issues

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Method 2: Reset Windows Update components

If the issue is with the Windows update components, this method will resolve the issue by repairing all the components associated with it. Click on the link below and follow the article on the same.

How do I reset Windows Update Components?

https://support.microsoft.com/en-us/kb/971058

To do so: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.microsoft.com/kb/322756

Hope this information was helpful. Please reply with the results. I will be glad to help you further.

Thank you.

Answer 2

http://1drv.ms/1iGp3p1

There is the link with the 3 files you asked for, I think. I tried to follow the directions but I wasn't 100% sure what you meant with everything, but I think I got it.

Thanks for the help!

Answer 3

Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32 and click OK . Place the cursor on System Summary. Select File, Export and give the file a name noting where it is located. Click Save**.Do not place the cursor within the body of the report before exporting the file.** The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. If the report is in a language other than English, please state the language.

Please upload and share with everyone fresh copies of your System and Application logs (two files) from your Event Viewer to your One Drive and post a link here. You can remove the earlier copies of the logs from your OneDrive.

To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm