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Windows update error 800FO831

Anonymous
2015-11-09T01:17:03+00:00

I am using Windows 8.1 and cannot update....I get error 800Fo831 and the message update failed??  any suggestions?

Windows for home | Previous Windows versions | Windows update

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  1. Sumit 43,806 Reputation points Volunteer Moderator
    2015-11-09T03:37:25+00:00

    Please run the Windows Update Troubleshooter:

    https://support2.microsoft.com/kb/836941

    Please provide the exact details of any problem it reports as not fixed.

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  2. Anonymous
    2015-11-09T13:09:33+00:00

    I tried, got the same result....update failed.  Now what?

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  3. Anonymous
    2015-11-09T07:24:13+00:00

    Same error message.  I also ran SFC /scannow, and it "found corrupt files but was unable to fix some of them."

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  4. Sumit 43,806 Reputation points Volunteer Moderator
    2015-11-09T07:04:54+00:00

    try running this script as an Administrator(Wureset.bat) and check if it fixes the problem .Reply back with the results.

    Download Windows Update Reset Script

    (Detailed steps here)

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  5. Anonymous
    2015-11-09T04:19:43+00:00

    I also have this problem.  When  I run the Update trouble shooter it tells me that "One or more Windows Update components are configured incorrectly."   This information does not help me without telling me how or what part or where to fix it, etc.

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