directx device creation error

Question

when im tryin to launch the installed need for speed rivals game,im getting this dialog box

pls help me evade this error ..!

Answer 1

Hello Pradeep,

Thank you for posting your query on Microsoft Community.

With the issue description, I understand that while launching a game you get an error: DirectX device creation error” on your Windows 8 machine. I will certainly help you in getting this fixed.

This issue might occur due to corrupt/incompatible display/graphic drivers. Let’s follow below mentioned steps and check if that helps:

Method 1 : Run the game in compatibility mode

You may also try running the game in compatibility mode check if that helps.

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Try method 2, if the issue persist

Method 2 : Uninstall and Reinstall the Graphic/display drivers

Follow these steps to uninstall and reinstall the driver:

Step 1 : Uninstall the Graphic/Display drivers

a) Press “Windows Logo”+ “X**”**keys on the keyboard.

b) Click on “Device Manager” from that list.

c) Search for the graphic/display drivers from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

d) Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, you may again open the Device Manager and then click on the “Scan for hardware****changes” button at the top of the Device Manager window and check if Windows 8 detects the display devices and installs an appropriate driver for it automatically. If that happens, then check if it resolves the issue.

Step 2 : Update Driver Software from the Manufacturer’s website:

If the issue still persist, then there might be a possibility that the Graphic/display drivers are corrupt. Hence, you may refer to the manufactures’ website and install the latest Graphic/Display drivers for the device.

Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.