Wifi connection and battery issues

Question

So i am having issues with my laptop. It will go for about 40mins or so then wifi will shut down (plugged in or unplugged, doesnt matter). Also when this happens my computer will no longer read any usb device that has not previously been plugged in before this problem happens. I have searched many forums but cannot find anybody else with this problem. I have already set usb options and wifi adapter options to not allow my computer to turn it off to save power. My battery is also going bad in this laptop if that changes anything.

Answer 1

Hello Jacob,

Thank you for your response.

I appreciate your time.

I would suggest you to update BIOS, wireless network and chipset drivers from this link and check.

http://www.asus.com/Notebooks/U56E/HelpDesk_Download/

Note: Please select OS as Windows 7.

Important: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Please keep us updated.

Thank you

Answer 2

My laptop is an Asus model: U56E

Neither articles were successful. When running the troubleshooter from article 1 it says to reset my adapter. If I try to disable then reanable I have to restart as it won't enable normally. And I changed the performance setting as in article 2 but to no luck. Thank you for the help!!

Answer 3

Hello Jacob,

Thank you for posting your question on Microsoft community.

I would like to know some information about the issue so that we could help you better.

What is the make and model of your laptop?

I appreciate you for providing details about the issue.

This issue may occur due to the following reasons:

• Wireless network adapter switch is not enabled.
• WEP, WPA, or WPA2 security key or passphrase issues.
• Cables are not connected properly.
• Corrupt or incompatible network drivers.
• Missing updates.
• Incorrect network connection settings.

For Wi-Fi issue, I would suggest you to try following methods and check if it helps.

Method 1:

Run network troubleshooter and check.

Refer:

Using the Network troubleshooter in Windows 7

http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7

If it does not help, use method 2.

Method 2:

Please use suggestions provided in this article and check the issue.

Refer:

Wired and wireless network problems

http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

For battery issue, please refer this article and check.

Refer:

Solutions to common battery problems

http://windows.microsoft.com/en-US/windows7/Solutions-to-common-battery-problems

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you