Windows Security Flash Message.

Question

I can access my pc(laptop) with my outlook account by pins and passowrds correctly, but when I enter any Xbox game such as Asphalt8, Microsoft Solitaire, FIFA 15,etc. I have been asked for Windows Security. (To press OK to confirm).When I press OK, nothing further proceedings are done but just the same flash message arrives continuously and I can not enter any of these games.

The message is _Header: " Windows Security". Then my account ID with pic h*****@outlook.com" . Further "We are sorry for the interruption but we just want to make sure this is you only". Last "Press OK to confirm".

Answer 1

Hi Harsh,

Thank you for posting your query in Microsoft Community.

I would suggest you to switch the login account to Local user account. Then switch back to Microsoft account and check if you are able to sync properly. You may follow the steps provided below:

Step 1: Switch to local user account

Follow these steps to create a “Local User account”.

1. Press “Windows key +W”.
2. Type “users” without quotes in the search box.
3. Then select “Users” from the left panel.
4. You will get an option “Switch to a Local account” right below your user account name.
5. Select “Switch to a local account” option.
6. Enter the required details.
7. Then login to the local account and check how it works.

Step 2: Switch back to Microsoft account

Follow these steps to create a “Microsoft account”.

1. Press “Windows key +W”.
2. Type “users” without quotes in the search box.
3. Then select “Users” from the left panel.
4. Select “Switch to Microsoft account” right below your user account name.
5. Enter the required details (Primary Email ID).
6. Restart the computer and then try to login using new Primary account.

Hope this information is helpful. Do let us know if you need any further assistance, we will be glad to assist you.