Printer prints 50% smaller

Question

This is a computer in an office. It is an Asus with Windows 7, the printer is a Canon MF8400. It prints the images 50% smaller. I have tried Ctrl + to zoom in on the page I am trying to print and that did not help. I have used Internet Explorer, Chrome and Firefox. All three yield the same result. I even tried using a printer extension for Chrome but unfortunately it doesn't always work on the webpage I am trying to print. I am unsure whether it is the printer or my computer. I would really appreciate any advice or help to resolve this problem as it irritates everyone in the office.

Answer 1

Hello,

Thank you for visiting Microsoft Community.

As per the description, I understand that you are facing issues while printing. I will certainly help you with the issue.

I would suggest you to follow the steps mentioned below:

Method 1:

Change the Settings of Print Preview:

Before printing the page, go to File menu, click Print preview and select a size setting other than "Shrink to fit." For most pages, 100% should work.

Method 2:

Fix printer problems:

http://windows.microsoft.com/en-US/windows/printer-problems-in-windows-help#fix-printer-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Reference links:

Note: The information provided in the article below is equally applicable to Windows 7.

Printing webpages: frequently asked questions:

http://windows.microsoft.com/en-US/Windows7/Printing-webpages-frequently-asked-questions

Troubleshoot font problems:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-font-problems

Hope this information helps.

Reply us with the status of the issue.

Sincerely,

Ankit Rajput