Windows 8.1 pro update problem

Question

When I check for updates on my pc it keeps on working indefinitely. I have not received any updates since 31/12/2014. Last update installed was Windows 8.1 Update for x64-based Systems (KB2919355) Installation date: ‎31/‎12/‎2014 10:51 Installation status: Succeeded

Previously I used to receive updates automatically but now I keep on checking for updates but none are received and the checking goes on and on till I switch off my pc.

Kindly advise on how to solve the problem.

Thanks

Answer 1

Hello

Here are the results of sfc/scannow

Microsoft Windows [Version 6.3.9600]

(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc/scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some

of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For

example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not

supported in offline servicing scenarios.

How can I fix this please?

Answer 2

There is the problem, if the windows update service is not starting how can the updates come?

Try the following command in Command Prompt(admin), which can be accesed by Pressing win+X and selecting 

 Command Prompt(admin)

• sfc /scannow

reply back with the results.

Answer 3

In Services.msc windows update is shown as stopping from a long time back. I tried to restart but to no avail.

Answer 4

Hello Sumit

I ran above script . However, windows update problem still unsolved. Below are the results of the script

=============================================

Simple Script to Reset / Clear Windows Update

Created by "Vishal Gupta" for AskVG.com

Thanks to DTM for sharing the commands

=============================================

Press any key to continue . . .

Stopping Windows Update related services...

===========================================

The service is starting or stopping. Please try again later.

The Cryptographic Services service is stopping..

The Cryptographic Services service was stopped successfully.

The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

Done!

Renaming Windows Update related folders...

==========================================

Access is denied.

Done!

Starting Windows Update related services...

===========================================

The Background Intelligent Transfer Service service is starting.

The Background Intelligent Transfer Service service was started successfully.

The Cryptographic Services service is starting.

The Cryptographic Services service was started successfully.

The service is starting or stopping. Please try again later.

Done!

Task completed successfully...

Press any key to continue . . .

How can I solve this problem please?

Thanks

Answer 5

Hey,

First of all try running this script as an Administrator and check if it fixes the problem .Reply back with the results.

Download Windows Update Reset Script