Windows 7 Problem with Synaptics TouchPad

Question

I have Windows 7 and have a problem with my scrolling. Every time I turn on my laptop, I have to click on start and type in pointer. When the window opens up I just close it out. I have to do this in order to scroll using my mouse TouchPad. The Synaptics Pointing Device icon isn't even in the taskbar before I do this. Once I've done this, I can scroll using my TouchPad until I shut down my laptop. Then when I turn on my laptop, I have to go through this again. It's no big deal... just frustrating. Does anybody have an answer to my problem?

Answer 1

Hi,

1. Were there any changes made on the computer prior to the issue?
2. What is the make and model of the computer?

Method 1:

Run the **hardware and devices troubleshooter** and check if it helps.

Method 2:

I would suggest you to refer the article and check if it helps:

Mouse, touchpad, and keyboard problems in Windows

http://windows.microsoft.com/en-us/windows/help/mouse-touchpad-and-keyboard-problems-in-windows?T1=tab05

Let us know if it helps.