directory path not found

Question

how may i fix this error?

not sure, device using windows, licenced

had to format before, but sure i have a licenced version,

not sure if this one is that.

Answer 1

Hello,

Thank you for posting your query on Microsoft Community.

With the issue description, I understand that you are getting an error on your Windows 7 machine. I would appreciate if you could help me with more information to understand the issue and provide you a better resolution:

1. When exactly do you get this error “directory path not found” on your computer?
2. Which version of Windows 7 are you using?

To check the exact version of Windows operating system, you may follow below steps:

1. Click the Start button, enter Computer in the search box, right-click Computer, and then click Properties.
2. Look under Windows edition for the version and edition of Windows that your PC is running.

Also, I would suggest you to boot the machine in Safe Mode and check if you get the same error or not.

Safe Mode

In Windows, we can start the computer in different advanced troubleshooting modes to find and fix problems on the PC. One of such troubleshooting mode is Safe Mode. Here we start Windows with a minimal set of drivers and services. Please refer to the steps given in this article to boot the computer in safe mode:

http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

Hope this information is helpful. Please write back to us with the required information for further assistance, we'll be glad to assist you.