Are you sure the error number is 1712 and not 1721?
There's no record of error 1712 on the Sage support site as far as I can tell: https://my.sage.co.uk/public/help/askarticle.aspx?articleid=30629
error 1712
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Anonymous
when trying to install full sage program v22 keep getting error 1712 one or more of the files required to restore your computer to its previous state could not be found restoration will not be possible any ideas
Windows for home | Previous Windows versions | Install and upgrade
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Anonymous
2016-03-31T17:26:20+00:00