BEX error

Question

hey there!!

i have started to receive bex error when ever i start google chrome on windows 7 & recently i have installed a game called day of tentacle remastered , it crashes as soon as it is installed giving below error report

Problem signature:

  Problem Event Name: BEX

  Application Name: Dott.exe

  Application Version: 1.1.0.0

  Application Timestamp: 56ee31d0

  Fault Module Name: StackHash_0a9e

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: 00000000

  Exception Code: c0000005

  Exception Data: 00000008

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I have tried to turn off the DEP but nothing happens . Can any be please kind enough to help me in this matter.

Answer 1

hey there!!

i have started to receive bex error when ever i start google chrome on windows 7 & recently i have installed a game called day of tentacle remastered , it crashes as soon as it is installed giving below error report

Problem signature:

  Problem Event Name: BEX

  Application Name: Dott.exe

  Application Version: 1.1.0.0

  Application Timestamp: 56ee31d0

  Fault Module Name: StackHash_0a9e

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: 00000000

  Exception Code: c0000005

  Exception Data: 00000008

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I have tried to turn off the DEP but nothing happens . Can any be please kind enough to help me in this matter.

Answer 2

Hi,

As per the issue description you are getting bex error when you start Google chrome.

Let’s boot the computer in Safe Mode with networking and check if issue reappears. Safe mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you’re using. You may refer to the article mentioned below to boot the computer in safe mode.

**Advanced startup options (including safe mode)**

If issue is specific to Google chrome then try to uninstall it from this linkand then try to install it from **here**and see if it helps you to fix the issue.

Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.

Regards,