Error: "There is no media in device", while trying to create recovery drive in Windows 7

Question

Tried to make a system recovery disc. Never bothered using D drive before. Put in brand new DVD-RW but when I click "Create Disc" it says it failed because there is no media in device. Anybody tell me what gives here. Also can I use the Flash drive instead. If so how big does it have to be.

Going to let it install Windows 10 but want to be able to go back to 7 if it sucks. Thx

Original title: D drive

Answer 1

Hi Tom,

We appreciate your interest in upgrading to Windows 10.

As you are facing issues with creating a recovery drive on Windows 7, do not worry we will help you with this issue.

Try the below to identify what is causing the issue:

• Make sure that the drive is detected and able to access on your device.
• Check if the same issue persists with other discs as well.

You may refer to the Microsoft help articles to create a system recovery drive and check if it helps.

Create a system repair disc

And,

What are the system recovery options in Windows?

Also, you may refer to the Microsoft help article to get further assistance on upgrading to Windows 10.

Help with upgrading to Windows 10

For any errors while trying to upgrade to Windows 10 refer to the below:

Troubleshooting common Windows 10 upgrade errors and issues

And,

**Get help with Windows 10 upgrade and installation errors**

Hope it helps. Get back to us with an updated status of creating a system recovery drive and upgrading to Windows 10 for further assistance.

Thank you.

Answer 2

If you've never used your optical drive before it may not be a "burner" or it may not be capable of using DVD-RW media.

Click the Start Orb, type devmgmt.msc in the Search box, and press Enter

Click the right-pointing triangle next to "DVD/CD-ROM drives"

What is the name of the device?

Answer 3

Went to "devmgmt.msc". No where in the list does it say "DVD/CD ROM Drives. Closest thing is Disc Drives. When I click that on I get "WDC WD5000LPVX-22VOTTO ATA Device. Any help?

Answer 4

WDC WD5000LPVX-22VOTTO ATA Device is your 500 GB hard drive.

If there's no category for DVD/CD ROM Drives that means that the BIOS isn't detecting your CD drive.  Given that you were able to put a blank disk in it, the power must be connected, so I suspect that either the drive's electronics have failed or the data cable has come loose.

Is the drive into which you placed the blank disk installed in your computer or is it an external device connected by USB?

What is the make and model of your computer?

Also, click the Start Orb and then click "Computer." 

• Is there a section for "Devices with Removable Storage"?
• If yes, what is shown in this category?

Answer 5

I have an Asus K601J. It's a laptop with a CD drive installed on the left side - part of the computer. It shows "Hard Disc Drives / Local Disc (C:)" and "Devices With Removable Storage / DVD RW Drive (D:).

Incidentally, I have backed up my files using a flash drive in Drive (E:) and it worked fine.