Windows\system32\winload.efi error code:0x000185

Question

Hi guys, i need some help in this case. My laptop lenovo flex 2 used windows 8.1 and 3 weeks ago its upgrade to win10 automatically. After that its take long time to bootingand sometime i got error code 0x000185. So, i open setting and found option back to win8.1. i thought i was successfully back to win8.1 but after 3 times boot my laptop cannot booting again, it saying Windows\system32\winload.efi error code:0x000185. 

Can someone help me about that?

Answer 1

Hi,

You can contact Lenovo and order Recovery Media from them for a small cost.

"How can I get a Product Recovery CD or DVD?"

https://support.lenovo.com/au/en/documents/ht035659

Or follow Lenovo's OneKey Recovery method, if available.

https://support.lenovo.com/au/en/documents/ht077226

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This should also assist you.

"Create installation media for Windows 8.1"

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

A similar Tutorial which may also assist you

"Create Installation Media for Windows 8.1"

http://winsupersite.com/windows-8/create-installation-media-windows-81

In the first screen of this very simple wizard, you need to choose the following:

Language. English – en-us if you're in the United States.

Edition. Windows 8.1 (Core), Windows 8.1 N, Windows 8.1 Pro, Windows 8.1 Pro N, or Windows 8.1 Single Language.

Architecture. 64-bit (x64 ) or 32-bit (x86).

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"How to Create a Bootable USB or DVD with a Windows 8 or 8.1 ISO"

http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html

   Warning

This will not work to install Windows 8 or 8.1 for UEFI. For that, see this tutorial below instead.

UEFI Bootable USB Flash Drive - Create in Windows

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How to clean install:

"How to Do a Clean Install of Windows 8 or Windows 8.1"

http://www.eightforums.com/tutorials/2299-clean-install-windows-8-a.html

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With Windows 8/8.1 The Product Key on preinstalled Operating Systems (HP, Acer, etc) is embedded in the BIOS in the Motherboard, so that the lost and/or worn C.O.A. Sticker problem is no more.

When you reinstall it will pick up the Product Key and activate the system automatically.

If it does not, follow these steps:

"How to Activate Windows 8 and 8.1 by Phone"

http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html

"Get help with activation errors"

http://windows.microsoft.com/en-us/windows-8/activation-errors

"How to activate a Microsoft product by using Microsoft Product Activation Center"

http://support.microsoft.com/kb/950929/en-us

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This information may interest you if you do wish to keep a record of it:

"Windows 10 Embedded Product Key Tool"

https://neosmart.net/blog/2014/windows-10-embedded-product-key-tool/

"We’re proud to introduce the immediate release of our newest utility for Windows users: the NeoSmart Technologies Embedded Product Key Tool. Designed for users of Windows 7, Windows 8, and Windows 10, our embedded product key tool will retrieve and display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image."

Cheers.

Answer 2

That seems to be the way to go.

You could try start-up repair, etc. but even if it works, 8.1 will probably be corrupted in some way

Answer 3

Thank you Bill. So, the only way, i need reinstall windows 8.1. it seem more easy.