Touchpad scroll does not work after downgrading to windows 8.1

Question

Hi all,

Yesterday I installed windows 8.1 back after being more the less forced to put up Windows 10. In Windows 10 my touchpad wasn't working as it should be (no scrolling and zooming) and it doesn't work now in 8.1 either.

I removed Smart Gesture and installed the latest driver (and restarted) but it still doesn't work.

I have a Asus R510C and running Windows 8.1 64x

Any suggestions?

Thank ya'll

Answer 1

Hello,

Thank you for replying back with the status of this issue and good to know your issue got resolved. Let us know your if you need further assistance with Windows, we will be glad to assist you.

Answer 2

Easy solution it seems! 

Thank yo so much!

Answer 3

Hello,

I can imagine the inconvenience you have experienced.

I would suggest you to download and install the Windows 8 touchpad drivers from the manufacturer's website and install it in Windows 8 compatibility mode and check.

Follow these steps to install the drivers in compatibility mode:

a) Download the drivers from the manufacturer’s website.

b) Right-click on the driver and click on ‘properties’.

c) Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down.

d) Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this helps. If you have any further queries/issues related to Windows, write to us and we will be glad to assist you further