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Changing an onmicrosoft.com mail alias

Anonymous
2016-06-21T12:19:56+00:00

Dear All,

I have a shared mail box and a user account have the same onmicrosoft.com  mail alias (which belongs to the shared mailbox) and would like to remove it from the user account and put one that reflects the user account name.

Our Office 365 environment is hybrid having AD, ADFS, FIM on-premise.

Any help is much appreciated.

Regards,

Leopold

Windows for home | Windows 10 | Accessibility

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Anonymous
2016-06-21T14:25:12+00:00

Hi Leopold,

The email alias within this domain @xxx.onmicrosoft.com is not synced by Directory Synchronization service. Moreover, the user is synced with on-premise AD, and we cannot directly remove or add email alias.

We need to temporarily disable/deactivate Directory sync, remove the alias and add a new alias. Then, please enable directory sync again.

Thanks,

Young

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  1. Anonymous
    2016-06-24T09:17:39+00:00

    Hi Leopold,

    Do you need any further assistance?

    Thanks,

    Young

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