Name mismatch and PearsonVue didnt allow to take the exam, Please correct the name and re-allow to take the exam.

Swarnamalya P 1 Reputation point
2021-02-12T13:42:17.947+00:00

Dear Microsoft Team,

I initially (swarnaramu2001@Stuff .com) booked the exam for AZ900 on 7th Jan 2021 which was scheduled on 23rd Jan 2021.
However after scheduling the exam I realized the name was mismatch and I raised a support case with Microsoft on 13 Jan with case number "2101120040001437" the support case was resolved with in a day.

So when I was about to launch the exam on 23rd Jan the Pearson Vue representative didnt allow to launch due to the Name mismatch and raised a case with Pearson Vue, I just now got info from them that I need to contact Microsoft for rescheduling the exam.

Please help me to re-schedule the exam for AZ900 which it was originally booked my me via swarnaramu2001@Stuff .com.

Regards
Swarnamalya P

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  1. Andreas Baumgarten 100.7K Reputation points MVP
    2021-02-12T13:50:20.767+00:00

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    https://trainingsupport.microsoft.com/

    https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn

    https://home.pearsonvue.com/microsoft/


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten