Hello,
Thank you for posting your query on Microsoft Community.
I would appreciate if you can provide us the following information to help us understand the issue better:
- Have you made any significant changes on your system prior to this issue?
- Which version of Internet Explorer do you have on your system?
As you have already performed certain steps to resolve the issue.
I would suggest you to reset Internet Explorer settings and check if that solves the problem.
Follow the steps in the link below to Reset Internet Explorer settings and check.
- Close all Internet Explorer windows that are currently open.
- Open Internet Explorer by clicking the Internet Explorer icon on the taskbar.
- Click the Tools button , and then click Internet options.
- Click the Advanced tab, and then click Reset.
- In the Reset Internet Explorer Settings dialog box, click Reset.
- When Internet Explorer finishes applying default settings, tap or click Close, and then click OK. You'll need to restart your PC for these changes to take effect.
Refer:
Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.
Hope the information helps. Let us know if you need further assistance with Windows, we’ll be glad to assist you.