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Error - A problem prevented the document from being scanned. Please try again, o while trying to scan using canon printer on windows 7

Anonymous
2016-06-29T12:27:26+00:00

hi all i have problem with my scaner everyday. When error came i must restart my pc an than scan documant and what can i do tosolve this problem forever

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-06-29T12:38:46+00:00

More often than not when a device isn't working it is because the driver has become corrupted. Re-installing a fresh copy should help

Completely remove the current driver and install the newest driver available.  For instructions on how to do that Read all about updating drivers by my partner JMH3143 here http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly?SignedIn=1

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