Not Receiving Code In Authenticator App

Dena M 1 Reputation point
2021-02-12T15:45:43.86+00:00

I am trying to add my work account and once I sign in to my organization I get a notification stating that they have sent a verification code but I never receive a code. I can't register the account on the app without a code but I don't get a code because the account isn't registered on the app. It's like I'm in an endless loop. Ease help.

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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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