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Stop 7F error

Anonymous
2016-05-05T10:58:56+00:00

I Have been having issues with my pc. It BSODs with the same message. I've tried looking for answers but I haven't got a clue how to fix it.

BSOD details:

0x0000007F

0x00000008

0x801E0000

0x00000000

0x00000000

I have avast anti virus but left Windows defender as my firewall. I checked drivers were up to date and currently doing a memory check. I have also tried the 7f hotfix but it came up with a error code 40.

Any assistance would be wonderful.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous
2016-05-06T05:51:21+00:00

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that you are getting blue screen with error code.

I would like to know some information.

  1. Have you made any changes to your computer settings prior to this issue?

I would suggest you to refer to the suggestions by Jessen P replied on October 9, 2011 and check if that helps.

http://answers.microsoft.com/en-us/windows/forum/windows\_7-performance/getting-blue-screen-error-with-error-code/e2acafc8-dc83-4f1f-82d4-ab60baae988e

**NOTE:**A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality when you perform a clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network, network policy settings may prevent you from following these steps.

https://support.microsoft.com/kb/929135

Once you perform clean boot do refer to the section **“How to reset the computer to start normally after clean boot troubleshooting”**to boot the computer in normal mode.


Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

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