Hello Lemolo,
I would like to know some information about the issue so that we could help you better.
What is the make and model of your printer?
I appreciate you for providing details about the issue.
I also realize the inconvenience you are experiencing due to printer issue. I will certainly help you.
This issue may occur due to corrupt printer driver or incorrect printer settings.
I would suggest you to try following methods and check if it helps.
Method 1:
Run printer troubleshooter and check.
Refer this article:
Open the Printer troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter
It makes sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.
If it does not help, use method 2.
Method 2:
Please use suggestions provided in this Microsoft help article and check the issue.
Refer:
Fix printer problems
I hope this information helps.
Please do let us know if you need any further assistance.
Thank you