Reprogram wireless keyboard

Question

Recently, I moved over to another city.

I own both a Microsoft Wireless Comfort 5000 combo and a Wireless Intellimouse/Keyboard 2.0 combo. On the moving, the comfort 5000 mouse got lost, so now I only have the keyboard. I would like to know if there's a way to reprogram the wireless intellipoint 2.0 mouse to work with the comfort 5000 dongle, or the opposite, have the wireless comfort 5000 keyboard work with the intellipoint 2.0 receiver

Answer 1

Hi,

Thank you for contacting Microsoft Community.

I understand that you are facing the issue on wireless keyboard.

I will certainly help you with this.

I would like to inform you that you may need to download and reinstall the driver and check if it helps.

I would suggest you to go through the below links:

Install mouse and IntelliPoint software

https://support.microsoft.com/en-us/kb/258785

Troubleshoot a wireless mouse that does not function correctly

https://support.microsoft.com/en-us/kb/321122

I hope this helps. Please post back with the status of the issue and we will be glad to assist you further.