xbox one controller crash

Question

Hello everyone i have a question regarding the xbox one controller on pc.

everything was working just fine till an hour ago.

when i play a game (ex assassin's creed 4) i can play it no problem with the xbox one controller. when i quit the game and go back to desktop, everything is still fine. as soon as i disconnect my xbox one controller the whole system crashes. nothing responds. when i press ctrl alt delete mouse responds but when pointer moves i can hear a beeping sound from my tv speekers.... and i have to force the computer off cause it won't shut down.

another problem i have is when playing tales from the borderlands. if i play with keyboard and mouse i get fps = 60. as soon as i launch the game with xbox controller my fps drop between 4-25 and the game gets super laggy.

the same problem occurs if i use the controller with wire or with the wireless adapter.

didn't have any problem till just an hour ago. 

i'm thinking of formatting the pc cause it's driving me nuts.

any1 has a solution.

for the record i uninstalled the drivers from device manager. both wireless adapter and xbox controller. i had to deconnect the xbox controller to uninstalled cause if i kept it plugged the pc would still freeze.

thx for help

Answer 1

The KB3140743 update for Windows 10 molested xinputhid.sys which is the Xinput driver. Try uninstall KB3140743 and see if it helps.

Answer 2

yeah it's pretty annoying. i will let you know asap. Do the same plz. Going cookoo over this

Answer 3

Nothing of the above worked...

will keep looking for a fix.

thank you

Answer 4

Hey man,

I have the exact same problem ("freeze"/beeping sounds). Only thing that works is hard resetting my PC. This has to be some driver update/incompatibility with the latest Windows Update...

I posted a thread here:

http://forums.xbox.com/xbox\_support/xbox\_on\_windows\_support/f/5412/t/2131626.aspx

If you find a solution please let me know!

Answer 5

Hi,

Thank you for posting your query on Microsoft Community.

I appreciate you for providing details about the issue and your efforts towards resolving it.

This could be due to outdated graphics or due to driver or application conflicts. We will assist you to resolve the issue.

As an Initial troubleshooting step, I suggest you to download and install any pending updates that needs to be installed on the computer through Windows update and check if it helps to resolve the issue.

If the issue persists, run the Hardware and Devices troubleshooter.

1. Type troubleshooting in the search bar.
2. Select Troubleshooting.
3. Select View all on the top left corner.
4. Click on Hardware and Devices.
5. Follow the on-screen instructions to run the troubleshooter.
6. Check if issue persists.

Also, to uninstall and reinstall the display driver.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the Display Drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.