Cannot update? Code 80072F76

Question

I tried to check for windows update and it got stuck in checking that. So i cleared the cache by deleting some files from C:\Windows\SoftwareDistribution and since then when i tried to update it shows the error  Code 80072F76 . Then i tried to check for corrupted files by running  cmd as Admin and by typing code( sfc /scannow ) and it also did not solved the problem. So i tried to do a clean install of windows 7. After that it still shows that same error  Code 80072F76 . I dont know what to do now? I also tried to run Windows Update Troubleshooter and it also showed an error code 0x8024402c . So what to do now to update ?

Update: ckch03 I tried to do the method provided by the ken morelys but when i try to install the 2 updates provided by him a message appears which says( this update is not applicable on your computer ) i cant install the 2 updates what to do next?

Answer 1

ok this is totally impossible for that to happen and I really need to know what kind of machine do you have and what version win 7 do you have 32 or 64.?  also check and see if you have those updates installed already which might be why you got the error or message if you do have them uninstall them and then go back to kens instructions and try that

Answer 2

I tried to do the method provided by the ken morelys but when i try to install the 2 updates provided by him a message appears which says( this update is not applicable on your computer ) i cant install the 2 updates what to do next?

Answer 3

ok heres what you do make sure your date and time are correct and you are going to go to this link I am giving you and try ken morelys fix that we all have tried and fixed windows update.

http://answers.microsoft.com/en-us/windows/forum/windows\_7-update/windows-update-remains-at-checking-for-updates/ff3c442e-79a6-40d3-ac35-29e130cebef1

if this works for you then you can do me the honors of marking me as your answer solved.  if this doesn't work for you I know another solution that will work for you as well.

let me know how things go for ok?

Answer 4

Please provide more information to enable your problem to be diagnosed.

Please restart your computer and allow 20 minutes for the system to run before uploading information. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. If the report is in a language other than English, please state the language.

Please upload and share with everyone a fresh copy of your System log from your Event Viewer to your One Drive and post a link here. It helps to avoid confusion if you remove any earlier copies of the log files from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm