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Touchpad not working, giving error code 10.

Anonymous
2016-05-05T15:47:26+00:00

Got this message:

This device cannot start. (Code 10)

A request for the HID descriptor failed.

<Original Title: touchpad in windows 8.1>

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-05-06T07:52:58+00:00

Hello Joshua,

Thank you for visiting Microsoft Community.

As per the description, you are experiencing issue with touchpad not working and getting error message: This device cannot start (Code 10). A request for the HID descriptor failed on the system.

I certainly understand your concern.

I would suggest you to follow the suggestions provided by **“Sheshanarayana Ravishankar”**replied on April 22, 2015 in the following Microsoft Community link given below and check if that helps.

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-tms/touch-screen-problem/57deee49-19d5-4818-a1b0-f6d72f69018b

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

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