Hard Disk Controller Incompatible for Windows 10 Update

Question

After 4 techs, I have been unable to update to Windows 10.  Now the compatibility report for my computer is saying that my hard disk controller is incompatible with Windows 10.  I have Windows 7 and its been running fairly well with some minor issues.  When I go to check for driver or windows updates, it seems to go on forever and not do anything.  Not sure if that has anything to do with the controller, but I thought I'd include that information.

The last tech suggested I go to my local IT guy....funny considering this is my home computer.  What are my options?  Or does anyone have any idea how I might get the controller fixed on my own?  Or should I just consider Windows 10 a lost cause and wait till I get a new computer?  Thanks!

Answer 1

Hello there!  Thanks for the reply.  I updated to driver to the controller and next day Windows 10 was in my Windows Update.  I opened it up and it worked!   Now have Windows 10 happily running on my computer.  Thanks for the information!

Answer 2

Hi,

Thank you for your update on the issue.

Glad to know that the steps you tried help you to resolve the issue. Please feel free to reply, in case you face any other issues with Windows in future. We'll be more than happy to assist you again.

Thanks again for sharing with us!

Answer 3

Hi,

Thank you for contacting Microsoft Community.

I understand that you are unable to upgrade to Windows 10

I will certainly help you with this.

I would like to inform you that, disk controller is the controller circuit which enables the CPU to communicate with a

hard disk, floppy disk or other kind of disk drive. Also it provides an interface between the disk drive and the bus connecting it to the rest of the system.

You may need to contact the manufacturer of the computer to check if they help to provide the compatible disk controller, but before that please go through the below methods:

Method 1: Try to run the SFC scan:

Try to run the SFC scan:

https://support.microsoft.com/en-us/kb/929833

Method 2: Try to perform clean boot:

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 8.1, Windows 8, Windows 7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

How to perform a clean boot in Windows 

http://support.microsoft.com/kb/929135

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Method 3: Try to install using Windows updates.

If issue persist, try method 4.

Method 4: Try to upgrade using ISO.

http://www.microsoft.com/en-us/software-download/windows10

If you are unable to upgrade, try to run the Windows 10 setup using compatibility mode:

a. Right click on the Windows 10 setup.

b. Click on properties.

c. Click on compatibility tab.

d. Check the box, run the program in compatibility mode.

e. Select the previous operating system.

f. Click on apply and then ok.

g. Install the setup.

I hope this helps. Please let us know the results. Feel free to write us back for any further assistance with Windows, we’ll be glad to assist you.