error Code 8007370D

Question

Hello, I have a problem with renewals Windows. I have installed on your computer windows 7 professional 32 bit edition. When I want to renew my windows

Code 8007370D error occurs. I used utility recommended in previous answers given everything about this error but does not want to install. I tell me he's

missing a signature. I have the same problem with Windows deffender, but there says I can not install definitions and that can not verify. How to solve

these two errors? Thank you very much.

Answer 1

Hello, the result of diagnostic is Diagnostic Report (1.9.0027.0):

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Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-M9KB3-VHC29-4RGV8

Windows Product Key Hash: jh9ShvhOzhuOAANRrOh6OenCQ2E=

Windows Product ID: 00371-OEM-9046826-65296

Windows Product ID Type: 3

Windows License Type: OEM System Builder

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {0E147E51-7893-4404-B141-8C2D0D94EA3B}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000000

Build lab: 7601.win7sp1_ldr.160408-2045

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{0E147E51-7893-4404-B141-8C2D0D94EA3B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4RGV8</PKey><PID>00371-OEM-9046826-65296</PID><PIDType>3</PIDType><SID>S-1-5-21-218346794-3992270562-2084745765</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G31M-ES2L</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FC</Version><SMBIOSVersion major="2" minor="4"/><Date>20090702000000.000000+000</Date></BIOS><HWID>917E3807018400F8</HWID><UserLCID>0418</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition

Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00371-00180-468-265296-02-1033-7601.0000-1182016

Installation ID: 016045065911324154768962876146410295995533799893648723

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 4RGV8

License Status: Licensed

Remaining Windows rearm count: 3

Trusted time: 31.05.2016 17:29:04

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: N/A

HealthStatus: 0x0000000000000000

Event Time Stamp: N/A

ActiveX: Not Registered - 0x80040154

Admin Service: Not Registered - 0x80040154

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: LgAAAAEAAgABAAIAAAABAAAAAQABAAEA6GEQgyB6qnYG6JzuZvTAKJANNtpGyg==

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information:

  ACPI Table Name    OEMID Value    OEMTableID Value

  APIC            GBT           GBTUACPI

  FACP            GBT           GBTUACPI

  HPET            GBT           GBTUACPI

  MCFG            GBT           GBTUACPI

  TAMG            GBT           GBT   B0

  SSDT            PmRef        CpuPm

Answer 2

I suggest you run the Microsoft Genuine Advantage Diagnostics Tool in normal mode (not safe mode) and copy and paste the results in a reply for further analysis:

http://go.microsoft.com/fwlink/?linkid=52012

Run the Tool and when it completes click the Copy button, open a text file like Word or Notepad and select Edit, Paste. You can paste directly into a reply here. Open a reply, right click and select Paste.

Answer 3

Hello, I'm download this tool, but when I run this installer, I receive the message ---------------------------

Windows Update Standalone Installer

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Installer encountered an error: 0x8007000d. What can I do? Thanks

The data is invalid.

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OK   

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Answer 4

Please download and run the System Update Readiness Tool – 32 bit (x86 version)

http://www.microsoft.com/en-us/download/details.aspx?id=3132

The System Update Readiness Tool creates a log file that captures any issues that the tool found or fixed. The log file is located at the following location:

•%SYSTEMROOT%\Logs\CBS\CheckSUR.log

•%SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

The system root is normally C. If the files are not there, check C:\windows\ logs\CBS.

You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

Do not use Search to find the files. Open Windows Explorer (keyboard shortcut Win+E), locate and expand the file path (item 1 in the image below) Computer>Local Disk (C:)>Windows>Logs>CBS (item 2 below). Expand by clicking the arrowhead pointing right immediately before each folder in turn to see the next folder in the file path until you see the CheckSUR.log and CheckSUR.persist.log (item 3 below).

Please upload a copy of these logs to your OneDrive as shared files and post a link here.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm