Hello RolandCarter, this doesn't sound correct and there might have been an issue with the setup. If restarting the server and re-initializing the server doesn't resolve this problem, please email AzCommunity[at]microsoft[dot]com and I can enable a one time free support ticket. Please provide your Azure Subscription GUID and a reference to this thread. And hopefully we can get you on the right path again soon.
On how to get a subscription GUID.
In addition to that once you are able to resolve your issue with the support engineer, please post your response on this thread so that future readers will be able to benefit from your solution.
Please remember to mark one of the responses as answer if your question has been answered. If not please let us know if there are anymore questions.