WirelessKeyboardFilter_01 update cannot be installed because the filename is mismatched

Question

Several Windows Update attempts failed to install the patch for Microsoft mice "WirelessKeyboardFilter_01".

The message I received was "The driver for WirelessKeyboardFilter_01 is not installed". and then

. . . . "WirelessKeyboardFilter_01 doesn't have a driver           Not Fixed"

Looking into the Device Manager, it displayed an object named "WirelessKeyboardFilter" without a driver, so I copied WirelessKeyboardFilter_01 to WirelessKeyboardFilter.sys and the problem disappeared

The driver name should be WirelessKeyboardFilter and not WirelessKeyboardFilter_01.

Answer 1

Hi Ruth,

Please note that this is no longer a problem, and I posted this as a courtesy to Microsoft and other users who have this issue.  To answer your question, I made no changes after install, and if there were any changes, they were made by a series of Windows updates. This error was caused by a failed Windows Update (optional) listed without a KB number. I noticed the error in the Events Viewer.

I should have mentioned that my desktop is Windows 7 Pro, SP1 fresh install at the beginning of June 2016.  I also had the identical problem with a previous reinstall at the beginning of April 2016. (Needed to reinstall twice because both times the SSD boot drive crashed and was replaced by the manufacturer.) This link provides the details I posted on Windows 7 Forums after the first crash: 

http://www.sevenforums.com/drivers/394780-what-wirelesskeyboardfilter\_01-a.html.

Answer 2

Hi,

Glad to know the issue is fixed, I appreciate the troubleshooting you tried on the computer. Please post in case you have any further issues, we are happy to help you further.

Thank you.

Answer 3

Hi,

I will be glad to help you with the issue you have with the computer.

Please answer the following got us to troubleshoot the issue better:

1. Are you getting this error while trying to install the updates?
2. Did you make any changes to the computer prior to the issue?

This issue may arise when there are issues with the Windows update components. Try the following methods to fix the issue.

Method 1: Run the Windows Update Troubleshooter

Try to run the Windows update troubleshooter, it will detect and resolve the most common issues with the Windows updates. To do so, follow the link below. You may also follow some other common solutions on the same articles.

http://windows.microsoft.com/en-us/windows-10/windows-update-troubleshooter

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Method 2: Reset Windows Update components

If the issue is with the Windows update components, this method will resolve the issue by repairing all the components associated with it. Click on the link below and follow the article on the same.

How do I reset Windows Update Components?

https://support.microsoft.com/en-us/kb/971058

To do so: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.microsoft.com/kb/322756

Hope this information was helpful. Please reply with the results. I will be glad to help you further.

Thank you.