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Problem with shortcut

Anonymous
2016-06-06T07:01:38+00:00

Hello, 

I have a problem with trying to open a video, recently i reset my laptop and copy and pasted a whole bunch of important videos to my USB, when i plug the USB into my other computer (both computers are windows 7) and then try to open the videos up it says the following message : 

Problem with Shortcut

The drive or network connection that the shortcut 'example - shortcut.ink' refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again.

If anyone knows how to fix this please let me know.

Thank you

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2016-06-07T08:38:02+00:00

    Hi ,sorry for delay in replying

    Can u first install some antivirus on ur pc/laptop .it looks like your pendrive & pc both are affected in virus .and all the origional video files are hidden .if u turn on show hidden files then u can find the origional videos .the file sisze will be high than shortcuts .

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  2. Anonymous
    2016-06-06T08:44:28+00:00

    Thank you very much for your help!

    But i dont quite get the part when u say 'go to your video folder and delete all shortcuts.ink files, how do i do this. (all my videos where dropped from a usb to my desktop.)

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  3. Anonymous
    2016-06-06T08:09:21+00:00

    Hi ,Stephen Athan

    This issue looks like a virus issue in your laptop . Virus can come to pc via many options such as pendrive ,cd ,internet . So i would like to suggest you to install one antivirus on your pc .

    Some good antivirus are like  Mcafee -http://www.mcafee.com/us/index.html, Microsoft security essential- http://windows.microsoft.com/en-IN/windows/security-essentials-download

    Download any one the above antivirus and update . do a complete scan of your computer . 

    After complete scanning of pc go to start menu ,type folder option .open it , then click on view tab . click on the option to view hidden files . untick on hide protected systems .click on . u will see all the hidden files on ur computer .

    Then go to your video folder . delete all shortcuts.lnk files . now u can able to play the videos perfectly .

    Check the above steps & revert me back . 

    Thanks & regards ,

    Sambit

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