Windows Live Mail - Cannot Change Store Folder

Question

I am following this guide in order to change the store location of the messages in Windows Live Mail:

http://www.bleepingcomputer.com/tutorials/change-email-folder-location-in-windows-live-mail/

However, when I have changed the location and is trying to click "OK" as seen on the window below, nothing happens.

Nothing happens!!!

It is like a bad joke.

What gives?

Answer 1

Is Windows 10 the operating system?

Answer 2

I have already done all of this:

1. Create a new empty folderin the location you wish change your Storage folder location. 
2. Once you have saved a new folder which is empty, open Windows Live Mail, when you open File > Options > Mail > Advanced > Maintenance > Store Folder.
3. Now, click on Change and select the same empty folder you created.
4. Finally, click on OK... it stops here... I click OK, the window is still there and nothing happens.

This is complete madness!

What is going on?!

Answer 3

Hi,

Thank you for your response.

Let us together try the steps one by one and check if you are able to change Storage Folder location. In this way we will be able to find out if you might have missed a step.

1. Create a new empty folderin the location you wish change your Storage folder location. 
2. Once you have saved a new folder which is empty, open Windows Live Mail, when you open File > Options > Mail > Advanced > Maintenance > Store Folder.
3. Now, click on Change and select the same empty folder you created.
4. Finally, click on OK and then click on OK again.
5. Close Windows Live mail.

Check if you are still unable to change your Storage folder location.

If the issue persists, then repair Windows Live mail and try the steps again.

Repair Windows Live Mail

1. Go to Start > Control Panel > Programs and Features.

2. Search for “Windows Essential” and click Uninstall.

3. A new Window will open with two options a) Remove one or more Windows live program b) Repair all Windows Live Program.

4. Click on “Repair all Windows Live Program”.

Regards,

Jesinta Rozario

Answer 4

As mentioned in my previous post, I cannot make the changes because nothing happens when I click "OK".

The only option is clicking "X" or "Cancel".

Answer 5

Hi,

Kindly reply: After making all the changes and closing Windows Live Mail, when you open File > Options > Mail > Advanced > Maintenance > Store Folder, do you see the new set location or the previous location?  

Awaiting your response.

Regards,

Jesinta Rozario