Error message 0x800488E5

Question

I retired and am now traveling the world for a couple of years.  Just before I left 8 months ago I bought a laptop so I'm using Windows 10.  I'm not in the least computer savvy, but someone showed me that I have Photo Gallery and Movie Maker on the laptop and how I can save photos to One Drive for friends to see easily which I've done for the past 6 months.

Now I'm getting the error message 0x800488E5.

I contacted Microsoft who asked me to send them my file which I did, but I haven't had a response in a while, but they did point me to this site and from what I can gather reading here, maybe I'll never hear from them again.  By the way I stopped in at a Microsoft store in Berlin, Germany but the sales person didn't have Movie Maker installed on the computers and he didn't know how to use it so that was a dead end.

Not familiar with facebook (although I opened an account a long time ago and never used it) or u-tube or anything else, but I did try to follow along with questions and instructions here.

I've used 2.8 megs on One Drive, so I still have 2.2 left, so its not a memory problem

I followed the instructions and "repaired" Windows Essentials

I saved a trial project of only 4 pictures to my thumb drive and tried to publish that to One Drive.  No luck.

Since I'm traveling, the only other computers I have access to are those in the hotels and they don't have Movie Maker. However, I only use the laptop for email, skype, movie maker and searching the web for my next travel location so I'm not so sure its a laptop problem anyway.

I didn't try a second Windows Essentials uninstall using CMD Line Parameter since that person then had hotmail email issues and I'm afraid to mess up my gmail emails.  Again, I don't know much.

So bottom line, is this problem unsurmountable and I have to learn Facebook or figure out what a blog is to use as an alternative?  If, as someone else posted, the error message on Movie Maker comes and goes, I don't want something that's unreliable.  I just need something simple that will allow me to send home about 20 pictures at a time.  

Thoughts?

Answer 1

Well, we've proven that you can manually perform the steps for creating and uploading a movie to One Drive. Apparently there is something preventing you from doing this through the standard process of publishing to One Drive. Most likely there is some problem with the credentials, but if you are okay with the manual method, I'd stick with that.

The advantage to doing it in two steps (save movie to PC, then upload to OneDrive) is that you then have a copy of the movie on your PC which you can play at any time.

The list of Recent projects in Movie Maker contains the project files, not the finished movies. They are the project files that contain all the individual elements allowing further editing. But they can't be played anywhere outside of Movie Maker. The project files are like the recipe that tells Movie Maker what you want to put together in order to make your movie. You do want to keep your project files, if you plan to make further edits to a project, but if you are done and want to view your movie, you should be using the movie files.

The movie is a single file containing all your changes put into a single video/audio file. That can be uploaded to One Drive (as you did) or played on your computer, etc.

The key to finding your movies later is to be consistent about where you save them. Most commonly, you'll want to put them in C:\Users<username>\Videos. Then you can just navigate to that folder at any time and play the movies you want. Or you can group them into folders by year, event or whatever.

Answer 2

I successfully uploaded the movie maker file to One Drive!

I made a link to myself to see if it would work.  It worked!

How can I thank you!!

Does this mean I don't need to use "publish your movie" anymore?

More important question, when I want to retrieve a movie I've made in Movie Maker I can only see, in Movie Maker, listed on the right, recent movies I've made.  I was able to retrieve 4 movies from there, but there are others I made that are not listed (since they're not "recent").  Is there some other way to find them?

Did I say thank you!!!!

Answer 3

Okay, you've shown you can save a movie from Movie Maker. The issue appears to be in the direct publishing from Movie Maker to One Drive.

But I'd still like you to manually try uploading that saved .mp4 to One Drive. Don't use Movie Maker. Instead, just log into One Drive and use the upload capability. See if you can get the .mp4 to copy into One Drive.

Answer 4

Thank you so much for responding to my message.  Here's the answers:

1.     Start up Movie Maker. Does it open?  Yes 

2.     Click the button to Add photos - pick a few. Do they get added to the storyboard/project area to the right?  Yes

3.     Pull down the first Filemenu (Alt+F) and choose Save movie. Choose to save it to your PC. Does this work?  Yes

4.     You should have saved a .mp4 file on your computer. Does that move play as expected?  Yes

5.     If that does, manually open One Drive and upload the movie file. Any errors?  Yes, you must publish the movie before uploading, but when I try to publish the movie I get the error message

6.     If you share that link with someone, can they play the movie too?  Can’t share because it is not published.

Answer 5

Let's step back and figure out what you can do with Movie Maker.

1. Start up Movie Maker. Does it open?
2. Click the button to Add photos - pick a few. Do they get added to the storyboard/project area to the right?
3. Pull down the first File menu (Alt+F) and choose Save movie. Choose to save it to your PC. Does this work?
4. You should have saved a .mp4 file on your computer. Does that move play as expected?
5. If that does, manually open One Drive and upload the movie file. Any errors?
6. If you share that link with someone, can they play the movie too?