Hello Renato,
Thank you for posting your question on Microsoft community.
I appreciate you for providing details about the issue and your efforts towards resolving it.
This issue may occur if drivers for the device are not installed.
I would suggest you to refer this article and check.
Refer:
Error codes in Device Manager in Windows
https://support.microsoft.com/en-us/kb/310123#bookmark-28
I would also suggest you to run hardware and devices troubleshooter and check the issue.
Refer:
Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.
Additional Information:
Update a driver for hardware that isn't working properly
I hope this information helps.
Please do let us know if you need any further assistance.
Thank you