ECP/OWA Broken After CU18 (not the usual problems)

Gedruspax 1 Reputation point

Installed Exchange 2016 CU18. Afterwords OWA/ECP were not working. I know this is a common issue and i've gone through all the following steps to resolve but I still have portions of ECP not working.

The OWA logon page loads fine and works correctly now. The ECP page logon screen loads fine HOWEVER once credentials are put in the page takes 10-20 seconds to load then looks like this:


It looks like that in every browser (Edge, IE11, Firefox, Chrome) and none of the links work.

I have already done the following:

Checked to make sure the correct SSL certificate is bound to the ECP web port - It had switched back to the default but I corrected this.
Removed and Recreated the virtual directories for OWA as well as ECP.
Removed and recreated the web applications for OWA as well as ECP.
Looked in all the web.config files and changed all the directory references with %ExchangeInstallDir% to static paths (there were a few)
Fixed the application settings for the BinSearchFiles in ECP in IIS. It was using %ExchangeInstallDir% as well I changed all those to static paths.

Somebody suggested just installing CU19 but I don't want to make the problem worse. I need it back up and working properly before I install anything else!

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Kael Yao-MSFT 34,341 Reputation points Microsoft Vendor

    Hi, @Gedruspax

    Did the problem occur just after you finished upgrading to CU18? Have you installed some security updates?
    Please try running the UpdateCas.ps1 and UpdateConfigFiles.ps1 script under C:\Program Files\Microsoft\Exchange Server\V15\Bin and see if it can help with your problem.

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