error 0x80072efe

Question

error 0x80072efe

Anonymous

I can't update my windows defender even if i'am still connected to the internet. How can i fix this error code 0x80072efe when updating my windows defender? My PC is windows10 X455L.

Hoping for some of your helpful response. Thank you!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Answer 1

0x80072EFE means the connection to the update servers was aborted. Usually, it is a temporary error but itmay also indicate that malware is present on the system if this error only starting occurringrecently.

        Be sure you empty temporary internet files and reboot the computer. 

        *Internet Options&gt; General tab&gt; Browsing History&gt; Delete&gt; Put a check mark next to these items: "Preserve Favorites website data", “Temporary Internet Files”, “Cookies”, “History”, “Passwords*”, etc.

        Reboot

        `~`

        **Tdsskiller**

            A rootkit has been known to cause this issue.

            (Rootkit Removal tool)

http://support.kaspersky.com/viruses/solutions?qid=208280684

        Also, suggest that you scan your computer using MalwareBytes' to remove any traces that may still be present.

        MalwareBytes Anti-Malware (MBAM)

https://www.malwarebytes.org/mwb-download/

        The free version of MBAM is an on-demand scanner and offer

no 'real-time' protection. Keep installed and use it as 'second-opinion' scanner.

        *Pləase make certain you* uncheck *the box before* **Enable free trial of Malwarəbytes Anti-Malware Premium**.

        *Revert to Malwarebytes **Free** from Premium Trial*?

        &lt;&lt;[http://goo.gl/0TkcEN](http://goo.gl/0TkcEN)&gt;&gt;

        --

        Also run:

        Emsisoft Emergency Kit:

        &lt;&lt;[http://blog.emsisoft.com/2015/06/09/how-to-find-and-clean-malware-infections-with-emsisoft-emergency-kit/](http://blog.emsisoft.com/2015/06/09/how-to-find-and-clean-malware-infections-with-emsisoft-emergency-kit/)&gt;&gt;

        `~`

        ESET Free *Online Scanner*

        &lt;[http://www.eset.eu/eset-online-scanner](http://www.eset.eu/eset-online-scanner)&gt;

        `~`

        SUPERAntiSpyware *Free Online scan* 

        *&lt;&lt;[http://www.superantispyware.com/onlinescan.html](http://www.superantispyware.com/onlinescan.html)&gt;&gt;*

        `~`

        I would suggest you to install those tools one by one and **restart** the computer after running ə**ach** tool to check if the issue is clear.

        `~`

Share via

error 0x80072efe

1 answer