Microsoft authenticator dont Synch accounts to my new Phone

Sniphs 6 Reputation points
2021-02-14T20:39:19.377+00:00

Hey i moved from my android phone to a new iPhone.
i have the problem the synchronization not rly walk i think.
cloud save is on but i dont get my school accounts on to my new phone
can someone help me please i dont find my misake

New Phone:
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Old Phone:
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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Alex Talarico 1 Reputation point Microsoft Employee
    2021-02-14T21:48:09.08+00:00

    Authenticator iOS and Android do not cross-sync from backups.

    Unfortunately you will need to revoke/regen all your authenticator accounts when switching from one platform to another.

    It is worth mentioning that this is a similar experience across authenticator apps - not limited to the Microsoft version.


  2. David Jones 101 Reputation points
    2021-11-05T07:42:56.797+00:00

    This is not the same across all authenticator apps. LastPass Authenticator, for example, will allow you to backup and recover multiple MFA accounts. This is a major design flaw in Microsoft Authenticator. I am a Microsoft partner and have a large number of accounts that I am going to have to spend hours reassociating with my new phone. Microsoft have dropped the ball on this one, big time, and yet again, it's their partners who are paying for Microsoft's eternal focus on consumer and large organisations at the expense of their partners.

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